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Nov17
Performance Management Part V

The following is not meant to be legal advice.


On November 10, 2007, a human resource professional specializing in employee relations spoke in San Francisco about performance management.

 

Careful communications come from being able to anticipate a future audience.  Get a sense of what is most effective for the audience.  Managers should not say what they think because what they think is true may be untrue.  Managers are responsible to make sure what they say is verified. 

Avoid humor and sarcasm because someone might not think it is a joke and it becomes an adverse action.  Do not generalize or stereotype.  This may lead a company to settle out of court because the benefit of the doubt goes to the employee.

Human resources gives managers options, and help them write reviews, but the reviews are for managers to write.  When managers repeat or overstate, they may actually not have anything to say. 

Performance Management

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