
The following is not meant to be legal advice.
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The employer may choose arbitration because it does not want to leave decisions to the jury who may be emotional, bias. This may not lead to a decision according to the law. The jury may not be a peer group of the employer, such as upper managers. The arbitrator has a different background from the jury. He/she may know the law. He/she may be a retired judge or lawyer. He/she usually does not award punitive damages as in trials.
Punitive damages are suppose to have the same relation to the actual damages, but sometimes a jury may look to see the profits of a company to calculate how many damages it takes to punish the company.
If there is arbitration, there is less media coverage. For instance, a manager may not want media coverage on a defamation suit involving a reference check. If the manager got into a defamation suit because he/she gave out personal information on a former employee, he/she may want the case to quietly be resolved through arbitration.





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