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Oct26
Social Intelligence Part II
Linda Chan October 26, 2006
Know More: Communication skills 1-800-Flowers.com, Communication skills
In his book Social Intelligence, Daniel Goleman writes how one’s moods and biology are driven and molded by the people in one’s lives. In every interaction, there is an emotional subtext where one may retain the mood long after the direct encounter ends.

When establishing rapport, each person feels the other’s warmth, understanding, genuineness. Mutual attention brings a shared positive feeling. Smiling and laughing brings a sense of closeness even among strangers. Antisocial types do not care about other people’s needs let alone seek to help them.

When the need for closeness is unmet, emotional disorders result. Social rejection causes anxiety. Feelings of inclusion depend not on having frequent social contacts or knowing numerous people, but on the relationships where one is accepted.
In order to inhibit human cruelty, one must distinguish the self from others in order to understand that someone else can think differently and perceive situations from another perspective. For the shy person who is wary of strangers, he/she must pursue novel encounters in order to learn alternative reactions. The brain will then change its impulses to withdraw. People deprived of human contact fail to sense what others feel or distinguish among emotions.

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Emotional Intelligence was an international phenomenon, appearing on the New York Times bestseller list for over a year and selling more than five million copies worldwide. Now, once again, Daniel Goleman has written a groundbreaking synthesis of the latest findings in biology and brain science, "Social Intelligence" a truly remarcable book.

Posted by: Mary | October 27, 2006 4:37 AM | Permalink to Comment

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