On July 20, 2006, Gayle Tang, MSN, RN, Director of National Linguistic & Cultural Programs at Kaiser Permanente, gave a lecture in San Francisco, CA on leadership skills.
The audience included business and legal professionals from the for-profit, non-profit, and public interest.
Tang presented the negatives and positives in her career as a manager and leader. She mentioned that one did not necessarily need to be a manager in order to be a leader. She was forced into a manager role early on in her career, and speculated that she was chosen for the role merely because her small size and young age made others believe that they could manipulate her decision-making and be a pushover for their agendas.
Though she preferred to be a nurse and work with patients, she stayed in her manager role because she found that it gave her a voice once she changed her demeanor to be taken more seriously. She said that speaking another person's language, and taking the time to understand others by listening to them was important in articulating business cases in order to influence others to understand her needs.
A leader was one who was able to speak compellingly, concisely, and directly. A leader had humility with the willingness to adjust and approach others based on their hearts and intellects.
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