The following is provided for information purposes, and not meant to be legal advice.
"Cramming" is the charge on a business' or person's long distance bill by companies the business or person may never have heard of before, but are about to become really well acquainted with.
They are unexplained charges on a phone bill for services the person or business never ordered, authorized, received, or used.
For example, one consumer was charged a fee from Empire Marketing. Thousands of people might have been caught with the fee. The charge was for a monthly voicemail service at around $13.60. It appeared every month and the consumer had to call AT & T every month to get it removed. It might be advisabole to be alert for such fees on phone bills.
Other crams might include a one-time charge for entertainment services or monthly recurring charges for: club memberships, such as psychic clubs, personal clubs, or travel clubs; and telecommunications products or service programs, such as voice mail, paging, and calling cards.
The Federal Trade Commission issued a report on these mystery phone charges such that consumers and businesses do not get crammed. The report announces methods to avoid cramming schemes. There are also instructions on where to file complaints on cramming schemes, including contacting Attorney General's offices.
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